Insurance Dispute Report
Master Property Inspections - Professional Insurance Dispute Reports
Navigating Complex Insurance Claims
Insurance claims can be highly complex, with many variations and nuances that make the process difficult to navigate. Insurance companies are often adept at denying claims, shifting blame, and causing clients to spend excessive time, money, and energy in frustration.
Master Property Inspection’s goal is to provide a detailed, practical, and specific report that helps our Melbourne clients navigate these challenges.
We do not exaggerate or inflate the findings in our reports, as insurance companies will quickly identify any discrepancies, rendering the report ineffective and damaging our credibility.
We prioritise integrity, ensuring that our reports are accurate and valuable. Our focus is on identifying and thoroughly documenting the specific defects and issues that are the subject of your insurance claim. We aim to find every angle and provide the most comprehensive analysis possible.


Ongoing Support & Commitment to Quality
We remain committed to supporting you throughout the entire process. Whether before, during, or after receiving the report, we are here to consult, assist, and guide you in addressing the property issues at hand. Our ongoing involvement is designed to ensure you receive fair treatment and achieve the best possible outcome in your dispute.
Master Property Inspections, led by Les Camilleri, understands the importance of our responsibilities, and our reputation is second to none. This is reflected in the positive reviews we receive on platforms like Product Review and Google Reviews, which play a vital role in bringing us new work. However, the true satisfaction comes from our clients’ appreciation of our work and the results we help them achieve.
It’s important to note that Master Property Inspections is not positioned in the lower, “cheap” end of the market. We consciously choose not to compromise on the time spent conducting thorough inspections, analysing defects, and reviewing every detail. Our process involves dedicating several hours to a full inspection, followed by many hours to carefully write a detailed, comprehensive report for each job.
The only way we can provide such high-quality, in-depth reports is by ensuring our pricing reflects the time, expertise, and effort required.
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Need Help with an Insurance Dispute?
Don’t let insurance companies deny your rightful claim. Our detailed, expert reports provide the evidence you need to support your case. Contact Master Property Inspections today for a comprehensive insurance dispute report and get the resolution you deserve.
Professional Reports
Ready in 24 Hours
After the inspection, you’ll receive a detailed report via email from Master Property Inspections, which includes:
- Findings of the inspection.
- Recommendations for further testing or management if necessary.

View a Sample Insurance Dispute Report

Your Insurance Dispute Report Questions Answered
Frequently Asked Questions
What is an insurance dispute report?
An insurance dispute report is a detailed assessment that provides evidence and expert analysis to support your claim in case of a disagreement with your insurer. It includes findings, photos, and professional opinions to help resolve disputes.
When should I get an insurance dispute report?
If your insurance company has denied your claim, offered a lower payout than expected, or disputed the cause of damage, an insurance dispute report can provide independent expert evidence to support your case.
What types of claims can an insurance dispute report help with?
These reports are useful for disputes related to property damage, storm and flood claims, structural issues, plumbing failures, fire damage, and other insured events.
Will an insurance dispute report help me win my case?
While we cannot guarantee an outcome, a well-documented and professionally prepared report strengthens your position and provides independent evidence to support your claim.
What information is included in the report?
The report typically includes a detailed assessment of the damage, possible causes, compliance issues, photographic evidence, and professional recommendations.
Testimonials
What our customers are saying.
EXCELLENT Based on 175 reviews Posted on Google Damir BasicTrustindex verifies that the original source of the review is Google. Outstanding service! Les was punctual, professional, and incredibly thorough. He spent hours combing through the property, identifying several hidden structural and moisture issues that a less experienced eye would have missed. His expertise saved me thousands in potential repairs. The report was easy to read and provided the exact leverage I needed during negotiations for warranty repair. He is on another level. Prompt communication and great value for the money. If you want a truly honest and rigorous assessment of a property, look no further. I would highly recommend Les and Master Property Inspection.Posted on Google Paul McCormackTrustindex verifies that the original source of the review is Google. Les, provides very accurate and complete report and is extremely flexible in working around your schedule. Even after recieving our report he was available on the phone several times and helped with various things including providing a document to enable us to negotiate a lower price for our purchase. Les is the best in the business and we will certainly use his services again.Posted on Google bec turneyTrustindex verifies that the original source of the review is Google. Getting a commercial property inspection can be really daunting and totally out of my depth of knowledge. Les was there every step of the process sharing his insights and breaking down what it meant for purchase. His report was clear, thorough and relevant for what we required. He explained things we didn't understand and pointed out where we may want to pursue things further. He was transparent and trustworthy, on top of being a rad human I can't recommend this man or his services any more highly! We will be repeat customers!Posted on Google Mike HamerTrustindex verifies that the original source of the review is Google. Rang a Building Inspector in my local area. They listened to my requirement, mentioned they'd had dealings and learnings with Les in the past, and although more expensive, Les would be better suited. Reviewed the Company, services and different reports available. Called Les to discuss, and was provided an email with my different options and clear price points. Engaged Les, the inspection was professional, thorough, and importantly not rushed. The follow-up report was very extensive, comprehensive, and above my expectations.Posted on Google Ashton DowlingTrustindex verifies that the original source of the review is Google. I recently engaged Les for a building inspection and couldn’t be happier with the service provided. Les was extremely professional, thorough, and clearly very experienced. I opted for the premium inspection, and I’m very glad I did. It uncovered a number of issues that would have been very costly and likely missed in a standard inspection. The level of detail in the report gave me a much clearer understanding of the property and helped me make a more informed decision. What really stood out was that Les went above and beyond. He took the time to highlight a serious issue that technically falls outside the scope of a typical building inspection, simply to ensure I was fully aware of it. That level of care and diligence is rare. I would highly recommend Les to anyone looking for a reliable and thorough building inspector.Posted on Google Christine DellamartaTrustindex verifies that the original source of the review is Google. Les was such a great help when I was recently looking at a property to purchase, his calm manner and professionalism were so welcome, nothing was a bother.Posted on Google Franca KasmawanTrustindex verifies that the original source of the review is Google. Les provided a very detailed report identifying issues of concern about the property. He explains things in layman terms so to ensure persons like myself can understand his findings. Always contactable on the phone providing support even once the report has been completed. I am most satisfied with his work and highly recommend all who a seeking to purchase a property to have him inspect the property prior.Posted on Google KylieTrustindex verifies that the original source of the review is Google. Les was easy to deal with and prepared a comprehensive report.Posted on Google Jackson McDonaldTrustindex verifies that the original source of the review is Google. Joey was incredibly thorough with his report, and spent a great deal of time in the phone explaining the defects and his thoughts on possible rectifications. He clearly has great experience and takes great pride in his reports. Our was almost 300 pages and the turnaround was incredibly fast.Posted on Google WayneTrustindex verifies that the original source of the review is Google. Provided a fully comprehensive inspection and report. Contacted me after the inspection to discuss the findings with thorough explanations and recommendations.
Our Inspection Process

We Organise Bookings
We organise the entire booking process.

Detailed Inspection
Inspection at the highest level.

We Call & Brief You
Once the inspection is complete, we’ll call you to provide an overview of the findings.

Receive Report
Generally same day reports if not within 24 hours.

Lifetime Support
Our support and passion for educating our clients on the damages, repair procedures and costings is as strong as our commitment to report quality
Pre-Purchase Inspection Packages
We offer the typical industry-standard building and pest inspection packages, which already exceed minimum requirements. Beyond that, we provide exclusive, high-end packages unique to Master Property Inspections, setting us apart from the typical industry standards, with comprehensive in-house services that are rarely found all in one place.
STANDARD Pre-Purchase Inspection Packages

STANDARD - BUILDING & TERMITE / TIMBER PEST
Industry Standard Report Quality.
Complies with - AS 4349.1 & AS 4349.3-2010, Australian Standards.
- Critical Minor Defects
- Mould
- Safety Hazards
- Major Defects
- Major Structural Defects
- Termite & Timber Pest
- No-Cosmetics
- No-Wear and Tear
- No-Minor (generic)

STANDARD BUILDING INSPECTION
Industry Standard Report Quality.
Complies with AS 4349.1–2010 Australian Standards.
- Critical Minor Defects
- Mould
- Safety Hazards
- Major Defects
- Major Structural Defects
- Termite & Timber Pest
- No-Cosmetics
- No-Wear and Tear
- No-Minor (generic)
PREMIUM Inspection Packages

PREMIUM GOLD REPORT
Includes extra and specialised services — well above Australian Standards - AS 4349.1 & AS 4349.3-2010.
- Including Selected Cosmetics
- Including Wear and Tear
- Minor Defects
- Mould
- Safety Hazards
- Major Defects
- Major Structural Defects
- Termite & Timber Pest
- Safety Switch Testing & Switchboard Assessment
- Smoke Detectors - Incorrect or Missing Location
- Asbestos Visual Assessment.
- Digital Floor Levels–Detect Foundation & Building Movement
- Infrared Camera–Thermal Imaging Technology
- Electrical Visual Assessment.
- Termite Radar Detection
- Methamphetamine (Crystal Ice) Toxic Contamination Test (Presumptive test)

PREMIUM GOLD PLUS REPORT
Includes extra and specialised services — well above Australian Standards - AS 4349.1 & AS 4349.3-2010.
- Including Selected Cosmetics
- Including Wear and Tear
- Minor Defects
- Mould
- Safety Hazards
- Major Defects
- Major Structural Defects
- Termite & Timber Pest
- Safety Switch Testing & Switchboard Assessment
- Smoke Detectors - Incorrect or Missing Location
- Asbestos Visual Assessment.
- Digital Floor Levels–Detect Foundation & Building Movement
- Infrared Camera–Thermal Imaging Technology
- Electrical Visual Assessment
- Termite Radar Detection
- Methamphetamine (Crystal Ice) Toxic Contamination Test (Presumptive test)

PLATINUM REPORT
Includes extra and specialised services — well above Australian Standards - AS 4349.1 & AS 4349.3-2010.
- Including Selected Cosmetics
- Including Wear and Tear
- Minor Defects
- Mould
- Safety Hazards
- Major Defects
- Major Structural Defects
- Termite & Timber Pest
- Safety Switch Testing & Switchboard Assessment
- Smoke Detectors - Incorrect or Missing Location
- Asbestos Visual Assessment.
- Digital Floor Levels–Detect Foundation & Building Movement
- Infrared Camera–Thermal Imaging Technology
- Electrical Visual Assessment
- Termite Radar Detection
- Methamphetamine (Crystal Ice) Toxic Contamination Test (Presumptive test)
Master Property Inspections Full Range Of Services
Pre-Purchase Inspection Options
New Construction & Specialised Service Options
Some Of The Areas We Serve
- Altona
- Ascot Vale
- Balwyn
- Box Hill
- Bulleen
- Burwood
- Brunswick
- Camberwell
- Caroline Springs
- Coburg
- Drouin
- Ivanhoe
- Essendon
- Carlton
- Caulfield
- Footscray
- Fitzroy
- Glen Waverley
- Glenroy
- Kew
- Malvern
- Maribyrnong
- Mount Waverley
- Moonee ponds
- Northcote
- Oakleigh
- Preston
- Pascoe Vale
- Prahran
- Richmond
- South Yarra
- St Kilda
- Sunbury
- Werribee
- Williamstown
- Yarraville
